All payments must be completed at minimum 2 days prior to any class or instruction taking place. We reserve the right to delay a class or cancel your participation in it if payment has not been completed prior to start of the class.
Payment is required in full to enroll in a course. Cancellations 15 or more days prior to start of a course can receive 100% store credit, or can be rescheduled at no charge. Cancellations 0-14 days from start of course will receive no refund or store credit, but can be rescheduled for a $40 rescheduling fee per rescheduled session. For recreational classes and minis, if any additional training sessions (pool sessions or training dives) are required beyond the regular course components to successfully complete the course, these additional training sessions start at $40 per additional pool session and $60 per additional training dive. Classes canceled on the day of training will incur a $100 rescheduling fee. All outstanding balances must be paid before continuation of class. Not attending class is not an implied cancellation.
Open Water course only: training dives in open water must be conducted within 60 days of last pool training session, otherwise additional review sessions will be required starting at $40 per class or pool review session.
Courses purchased through special promotions are final sales. No refunds or exchanges. A rescheduling fee of $100 will apply to all sessions rescheduled 0-14 days from the scheduled date. See individual course details for specifics on what is included and not included in the course fee.
Not attending class is not an implied cancellation. All courses must be cancelled/rescheduled in writing using our email email@example.com
25% - 50% deposit is typically required at time of sign up for all travel, but other requirements can apply depending on the trip. Total balance is typically due no later than 90 days prior to travel date but it can vary. Balance is due in full at time of sign up if within 90 days of travel date. Travel insurance is strongly recommended and dive insurance is mandatory on all trips. Please remember that all trip payments are fully committed to the trip, and therefore, are non-refundable. This policy is subject to change depending on the trip. Individual trips may have specific refund policies that apply to that trip.
All prices are subject to change without notice.
Unused, never been wet merchandise in original and undamaged packaging, with all owner’s manuals/warranty paperwork can be returned for a full refund within 15 days of purchase. Refunds are granted via same method of payment. Exchange or store credit is issued for returns made between 15 - 30 days from the date of purchase. Store credit never expires. A restocking fee of 25% will be applied to all returns of regulators, BCDs, lights, and any items requiring assembly.
All special orders and student materials (courses, books or online access codes, e.g. eLearning) are final sales and are not refundable.
Original receipt must be presented for in-store returns; original transaction number and Return Authorization (RA#) required prior to returning any merchandise via mail. Please contact YAY Scuba at 410-379-4450 or firstname.lastname@example.org for RA#.
Open Water contract
LEARNING AGREEMENT Welcome to your scuba course and Thank you for choosing YAY Scuba. Diver training courses are meant to be fun and, like any form of learning, you’ll need to invest some time and effort in reading and studying before the course begins. This learning agreement is between you, YAY Scuba, LLC. and the instructional staff, regarding our mutual responsibilities in this course.
THE STUDENT AGREED ON RESPONSIBILITIES OF THE COURSE
I agree to study independently. In general, this means that BEFORE the first session, I will:
Create a PADI account and:
Upload a digital photo of yourself
Add your complete mailing address
Prior to the course starting date, I agree to complete all of the required PADI Forms. Additionally, should specific questions on the Diver Medical Form be answered with a YES response, I understand that in order to participate in the scuba course I will need to have a Medical Professional approve, sign, date, and provide their medical credentials (MD, DO, PA, NP, etc) on page three of the Diver Medical Form.
I understand that by not completing the required forms I will not be allowed to participate in the course and there is no refund.
Read the eLearning material and complete the associated Section Review questions at the end of each chapter.
Watch the various video skills in each chapter.
In addition, I agree to:
Follow all course procedures as set forth by my instructor.
Ask questions about anything not understood.
Be on time and be prepared for each session.
There are 25 questions on the Final Exam. I understand the minimum passing score is 80%. Should I not succeed I will need to arrange for a make-up exam. The minimum passing score on the make-up exam is also 80%. Prior to beginning my Open Water Certification Dives, I must complete all of the established course objectives including: Complete the Section Reviews. Attend all sessions. Competently perform all required confined water skills to the YAY Scuba professional's satisfaction. Pass the Final Exam with a minimum score of 80%. Perform the two required watermanship assessments: Tread or float in water too deep in which to stand for 10 minute and swim 200 yards (non-stop). If I do not follow the information above, I understand that I may need to schedule additional sessions and that I’m responsible for any additional costs related to this. In scheduling and determining additional costs, YAY Scuba agrees to give every reasonable consideration to unforeseen events, such as family emergencies, that lead to this situation.
The course instructor and staff agree to:
Start the class as scheduled. Provide a positive learning environment. Answer your questions to the best of our ability. Assist you through course challenges. Provide opportunities for additional training. Because people learn skills at different rates, the course is student-centered and performance-based, not time-based. Should it be necessary to add additional sessions, an additional fee will be assessed.
GENERAL TERMS, CONDITIONS, CANCELATION, AND TRANSFER POLICY Payment in full is required to reserve a space in the class. The course fee includes the PADI eLearning, pool dives, and open water instruction. Once the eLearning is issued, there is no refund for the class. Should I transfer or cancel less than seven days but more than 48 hours before the starting date of the class, there will be a 50% transfer/cancellation fee. Should I cancel or transfer, FOR ANY REASON, less than 48 hours before the starting date of the course, all fees will be forfeited. YAY Scuba offers a student discount on the purchase of mask, fins, snorkel, and booties while the course is ongoing.
Please note: We strive to help each customer achieve their goal to become an Open Water Diver. However, based on a variety of individual factors, we cannot guarantee everyone will be able to complete the Open Water Course on their first try. We are always happy to create a customized plan for private lessons in such cases. There is a fee assessed for this service.